Director of Programs for Bay Connect

US-MI-Harbor Springs
Job ID
Executive Administration
Full Time (37.5 - 40 hrs hours per week)


Under the direction of the Executive Director and the board of directors for Harbor Area Housing provides leadership to the programs of Bay Connect (the d/b/a of Harbor Area Housing).  With the Executive Director responsible for business/program development, evaluation of outcomes and growth of the services and programs.  With the Executive Director and Board is accountable for fundraising, strategic planning, advocacy and maintaining critical external community relations.


  1. Develops and implements a business plan and strategy for development, sustainability and expansion of existing and new programs for Bay Connect.
  2. Develop, oversee, and track budget and financial performance. Prepare documentation and annual reports for funding sources.
  3. Analyze operations to evaluate performance of Bay Connect and each of its programs. Identify needed resources for meeting objectives.  Identify areas for program improvements, policy development, and revenue enhancement.
  4. Work with PVM housing sites, affiliates, and partners to create synergy and integrate with service coordination and programs that promote engagement, well-being and safety.
  5. Create and strengthen partnerships in support of the project. Develop processes to assure quality and effectiveness of strategic and service partners.
  6. Assures timely response to volunteers, interns, and all member requests (telephonic or web-based) for services or assistance, providing direct response when other staff/volunteers are not available.
  7. Maintains member and volunteer database in website and ensures that information is timely, accurate, and changes are made as needed.
  8. Oversee/track membership growth, service utilization, satisfaction, and retention.
  9. Recruit potential members and identify and implement effective recruitment strategies to achieve member enrollment according to plan.
  10. Coordinate monthly programs/event calendar development/dissemination.
  11. Coordinate with Advisory Committee to create member programs, classes, special events to ensure diverse and dynamic offerings consistent with member interests.
  12. Oversees volunteer recruitment, training and supervision, and recognition/retention, working with and through Governing Council to effectively implement “volunteer-first” member services.
  13. Provide support to advisory committee, program committee, other related committees, e.g. meeting schedules, locations, development of agenda and meeting materials.
  1. Follow established policies and procedures including but not limited to:
  • Presbyterian Villages policies and procedures.
  • Safety policies and procedures.
  • Federal, state and local regulations.
  1. All other duties as assigned


    • Accountability - Ability to accept responsibility and account for his/her actions and deliver upon expectations.
    • Listening - Ability to actively pay attention and seek to understand.
    • Relationship Building - Ability to form a meaningful and genuine connection with our residents, each other and the community.
    • Respect - Ability to show treat all with dignity and worth.
  • Autonomy - Ability to work independently with minimal supervision.


  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.



  • Associates degree required in Gerontology, Human Services, Social Work or Public Health Administration. Bachelor’s Degree preferred.



  • 3+ years of work related experience in the field of Gerontology or aging services.
  • Program Development, volunteer coordination, and non profit experience a plus.
  • Website management, database


Computer Skills:

  • Computer literacy proficient in Word, Excel, Outlook.




Other Requirements:

  • Ability to operate tools such as fax, scanner, printer, cell phone, and other office related tools. Basic clerical skills such as filing, answering phone calls and scheduling meetings.



  • Handling / Fingering
  • Lift/Carry minimum of 10 pounds


The employee will work in a normal office environment.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed