• Receptionist

    Job Locations US-MI-St. Clair Shores
    Job ID
    2018-1236
    Category
    Administrative/Clerical
    Shifts
    Afternoons, Days
    Type
    Part- Time Non Benefit (less than 19 hours per week)
  • Overview

    Greets family and visitors, answers general inquiries, assists/directs to the appropriate party, performs clerical tasks and assists with residents needs as needed.

     

    Responsibilities

    Essential Duties

    • Operate office equipment such as fax machines, scanners, copiers, and use computers for spreadsheet, word processing, database management, and other applications.

     

     

    • Answer telephones with pleasant demeanor using PVM approved greeting, give information to callers, take messages, or transfer calls to appropriate individuals.

     

     

    • Greet persons entering establishment with pleasant demeanor using PVM required greetings, determine nature and purpose of visit, and direct or escort them to specific destinations or appropriate persons according to their needs.

     

     

    • Mail newsletters, promotional material, or other information/ documents using computer, mail, or facsimile machine to ensure timely receipt of information.

     

     

    • Organizes and maintain reported maintenance work orders received from residents and staff upon receipt.

     

     

    • Perform administrative support tasks, such type, format, proofread, and recommend revisions on documents and make copies of correspondence or other printed material.

     

     

    • Distribute incoming mail or other materials on day received and prepare outgoing mail by next scheduled pickup.

     

     

    • Maintain confidentiality of resident, staff personnel and employment information.

     

     

    • Schedule space or equipment for special programs, meetings, or events.

     

     

    • Responsible for responding to the Personal Emergency Response System (PERS) when a page is received because a resident activated their emergency button. Assess the situation and calls 911 for assistance when necessary.

     

     

    • Keep resident and staff personal information confidential.

     

     

    • Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.

     

     

    • Follow established policies and procedures including but not limited to:

     

     

    • Presbyterian Villages policies and procedures.

     

     

    • Safety policies and procedures.

     

     

    • Federal, state and local regulations.

     

     

    • All other duties as assigned

     

     

     

    Qualifications

    Education : High School Graduate/ General Education Degree (GED).

     

    Experience : One to two years related experience

     

    Computer Skills

    Must have proficient skills in computers and Microsoft Office Software.

     

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