Office Assistant

POSITION SUMMARY
Greets family and visitors, answers general inquiries, assists/directs to the appropriate party,
performs clerical tasks and assists with residents needs as needed.

ESSENTIAL FUNCTIONS
Essential Duties
1. Operate office equipment such as fax machines, scanners, copiers, and use computers
for spreadsheet, word processing, database management, and other applications.
2. Answer telephones with pleasant demeanor using PVM approved greeting, give
information to callers, take messages, or transfer calls to appropriate individuals.
3. Greet persons entering establishment with pleasant demeanor using PVM required
greetings, determine nature and purpose of visit, and direct or escort them to specific
destinations or appropriate persons according to their needs.
4. Mail newsletters, promotional material, or other information/ documents using computer,
mail, or facsimile machine to ensure timely receipt of information.
5. Prepare monthly newsletters and activity calendar, & event flyers using computer
software to keep residents informed.
6. Organizes and maintain reported maintenance work orders received from residents and
staff upon receipt.
7. Perform administrative support tasks, such type, format, proofread, and recommend
revisions on documents and make copies of correspondence or other printed material.
8. File and maintain records following record retention policy.
9. Distribute incoming mail or other materials on day received and prepare outgoing mail by
next scheduled pickup.
10. Schedule space or equipment for special programs, meetings, or events
11. Attend and participate in all appropriate meetings and training opportunities in order to
keep informed on current information and skill development.
12. Follow established policies and procedures including but not limited to:
o Presbyterian Villages policies and procedures.
o Safety policies and procedures.
o Federal, state and local regulations.
13. All other duties as assigned

SKILLS & ABILITIES
Education : High School Graduate/ General Education Degree (GED) 
Experience : One to two years related experience
Computer Skills
Must have proficient skills in computers and Microsoft Office Software.

Certificates & Licenses
PHYSICAL DEMANDS
 Handling 
 Reach
Outward/Above
Shoulder
 Lift/Carry 20 lbs. or
less
 Vision (Near,
Distance)
 Sense of SoundAbility to hear on
phone and visitors
to reception desk.
The ability to hear
alarms.)
Work Environment
The employee will work in a normal office environment.